The “Bitdefender 2023 Cybersecurity Assessment” reports that the rising prevalence and sophistication of phishing and ransomware attacks places a heavy burden on cybersecurity teams.
Managed Service Providers (MSPs) play a crucial role in cybersecurity, as emphasised by this survey. It comes as no surprise that nearly all IT leaders (99%) view MSPs as a crucial component of their security solutions. MSPs provide a variety of benefits that can assist organisations in enhancing their security posture.
IT and security executives face a variety of obstacles when attempting to extend security capabilities to multiple environments. These challenges include securing on-premises, cloud, and hybrid cloud environments, which have become more prevalent as a result of the transition towards distributed work spaces and the heavy reliance on cloud-based collaboration tools.
43% of respondents said their solutions were too complex, and 36% said their organisation lacked the necessary security skills to completely leverage the product’s capabilities, according to the report.
Monitoring round the clock
A primary advantage of utilising MSPs is the 24×7 security coverage they offer. Due to the increasing sophistication and frequency of cyber attacks, it is crucial to have continuous monitoring in order to detect and respond quickly to threats. With the finest MDR offering, MSPs can provide organisations with monitoring and response capabilities that they may not have the resources to develop internally.
MSPs can also free up internal IT and security resources for organisations. Creating an in-house security team is an expensive endeavour that may not be feasible for all organisations, particularly small and medium-sized businesses (SMBs). MSPs can provide organisations with specialised security expertise without the need to engage and train internal personnel. This enables businesses to concentrate on their core business functions while outsourcing security operations to MSPs.
MSPs must also address the substantial challenges posed by their clients’ extended capabilities and overworked staff. As they play a crucial role in driving economic growth and innovation, it may be difficult for these clients to completely leverage the MSPs’ benefits and realise their full potential. MSPs should concentrate on providing customised services and support to their mid-market clients, ensuring that they have the necessary resources and expertise to effectively administer their IT infrastructure.
This may involve providing scalable solutions that can grow with the client’s requirements as well as training and professional development opportunities for employees to improve their skills and knowledge.
Automated response to threats
When it comes to handling security issues, having access to actionable intelligence is crucial, and this is exactly what managed service providers (MSPs) can give. Many organisations lack the knowledge to prioritise warnings and struggle to respond to the constant stream of notifications. Managed service providers (MSPs) can assist in separating useful data from the noise so that businesses can make informed decisions. By correlating seemingly unrelated warnings, the correct XDR helps users quickly evaluate issues and quickly contain attacks through automatic and guided response.
Closing the skills gap
Finally, managed service providers have extensive knowledge and experience in the field of security. The complexity of the threat landscape and the shortage of skills necessary for effective risk mitigation are challenges that many organisations face. Several factors, including the increasing expertise of cybercriminals, the dynamic nature of the technological landscape, a lack of cybersecurity awareness, and insufficient investments in security measures, have contributed to this disturbing trend.
Managed service providers (MSPs) can offer the services of security analysts, who can advise clients on how to anticipate and mitigate cyber threats.